Distribution Channels

Channels of Distribution

“ALICO Bulgaria JZD” EAD, a MetLife Inc. company serves its clients through a network of professional insurance consultants, with group department services for corporate clients, alternative distribution and the financial institutions department, as well as brokers.

Currently the company offers a complete range of insurance and financial products covering individual as well as corporate clients, through structured but flexible needs-identification processes.
Life products provide the opportunity for long-term saving, combined with specialized risk insurance coverage of the insured persons – both children and adults.

Regarding corporate clients, special products on Group Life, Personal Accident and Group Medical Plans are offered, accompanied by a complete administration and performance monitoring system.
Special products exclusively designed for bank clients are being offered providing loan borrowers protection, among others.

Agency

Serving our individual and corporate clients with a well-developed network of competent insurance consultants is our primary objective.

More than 200 consultants, who have passed through a special selection procedure and thorough specialized training, are currently contacting potential customers and offering flexible solutions to best serve their present and future needs for security and protection.
The company’s unique consultancy service built upon world-proven standards of work makes our direct sales force a serious and trustworthy human resource.

As almost everyones' needs for security and guaranteed income we place great emphasis on this. We develop our client base by professional means, through a system of obtaining introductions and referrals.
Last but not least, we distinguish ourselves through our long-term quality service and responsibility towards our clients. Our insurance consultants do their best to keep our clients satisfied and to sustain the company’s image and customer’s security in times to come.

Group Insurance

Group employee benefit plans have proved to be very effective and relatively inexpensive personnel management tools compared to other alternatives.

For this reason the company has created a separate division called the Group Management Division, which, for the past three years in Bulgaria and for many years worldwide, has specialized in the development and distribution of employee benefits, products and services to corporate business on a local and a multinational level.

Multi-Agency Relations

One of the channels that MetLife strongly supports is distribution through brokerage companies.

In Bulgaria the company works with many dynamic multi-agencies. Good co-operation is based on trust and partnership. Joint product solutions, incentive systems and employee and management training programs demonstrate the high value the company  places in its relations with multi-agencies.
Existing experience in using innovative solutions and joint customer service proves that MetLife is seriously involved in the development of distribution channels.

Together we react to market opportunities and changing conditions.
We are ready to co-operate with new partners who are eager to accept our standards and use our solutions. We have clear rules for co-operation and partnership, defining the attractive compensation of co-operation.

Financial Institutions

Also the company has a range of insurance products to offer customers from financial institutions in the form of group credit life and accident insurance.

Our insurance products are offered through insurance intermediaries as well as via advanced communication channels, such as bank assurance and direct marketing.

We join forces with various financial institutions, offering a range of insurance plans; on one hand covering borrowers raising money for a car, consumer and mortgage loans, credit card holders, etc. and on the other, depositors in financial institutions.

Specific life insurance programs combined with savings elements are designed for different types of bank portfolio segments.